Frequently Asked Questions
1. How long do the press-on nails last?
Our hand-painted press-on nails are designed to be extremely durable. When properly applied and cared for, they can last up to 2 weeks or longer. We recommend following our Product Care Guide to ensure maximum wear and reuse. The nails are reusable when properly cared for, so you can enjoy them multiple times!
2. How do I apply the press-on nails?
Applying our press-on nails is simple and easy! Each set comes with detailed instructions on how to properly prep your nails and apply the press-ons for the best fit and longevity. You can also check out our Product Care Guide for more tips and tricks.
3. Do you offer custom press-on nails?
Yes, we do! We have a custom order form where you can share all the details—answer a few questions, describe your vision, and even upload inspo pics. We’ll work with you to bring your idea to life.
4. How do I care for my jewelry and accessories?
To keep your jewelry and accessories in great condition, we recommend avoiding moisture, perfumes, and harsh chemicals. Store them in a cool, dry place and clean gently with a soft cloth. For specific care instructions, check out our Product Care Guide for more details.
5. Do you offer international shipping?
Yes, we do offer international shipping! Shipping costs will vary depending on the destination. We’ll provide tracking information so you can keep an eye on your package as it makes its way to you.
6. Can I return or exchange my items?
We do not accept returns or exchanges on press-on nails or jewelry. All custom orders are final sale. However, if your item arrives damaged due to no fault of your own, please contact us within 24 hours, and we’ll work with you to resolve the issue.
7. How long does it take to process my order?
Jewelry, accessories, and home goods typically ship within 3–5 business days. Ready-to-ship press-on nails follow the same timeline. Made-to-order nails usually ship within 5–14 business days, depending on design and demand.
8. How can I make changes to my order?
If you need to make changes to your order, please reach out within 24 hours of placing it. After that, we can no longer guarantee any changes can be made.
9. How can I contact you if I have additional questions?
You can reach us via email at BeeOfWhimsy@yahoo.com or through our Contact Us page. We’ll do our best to respond to your inquiry as quickly as possible.
10. How do I remove the press-on nails?
To remove our press-on nails, gently soak them in warm, soapy water or use a nail polish remover for extra adhesive. We recommend using the proper technique to avoid damaging your natural nails.
11. Do you offer different sizes for the press-on nails?
Yes! We offer standard and custom sizes for our press-on nails. We also provide sizing kits and a sizing guide to help you get the perfect fit.
12. Are the materials used in the jewelry/accessories safe?
Yes, all the materials we use, including resins and embellishments, are safe for everyday use. We ensure that everything is thoroughly tested to meet quality and safety standards.
13. How do I clean my resin jewelry or homegoods?
Resin items should be cleaned with a soft, damp cloth to avoid scratching. We recommend avoiding abrasive cleaning agents or harsh chemicals. For homegoods like coasters or trays, just wipe down with a soft cloth to keep them looking their best.
14. Are your resin items waterproof?
While our resin jewelry is water-resistant, we recommend avoiding prolonged exposure to water to maintain their longevity. For homegoods like trays or coasters, they are typically waterproof but should be cleaned gently.
15. How long do resin jewelry pieces last?
Resin jewelry is durable, but to keep it looking its best, we recommend avoiding exposure to direct sunlight for prolonged periods, as UV rays can cause the resin to yellow over time. Proper care will ensure your pieces last for years to come.